How to See a Doctor in Sweden Without Personnummer or BankID

If you are visiting Sweden and need medical care, the process can feel confusing at first.

Many public healthcare services require a Swedish personal number (personnummer) and digital identification through BankID. Without these, it can be difficult for international visitors to book appointments, access healthcare portals, or receive prescriptions through the public system.

At Mindr, we make the process simple.

International patients can book an appointment, see a licensed Swedish physician, receive treatment and obtain medical documentation — without needing a Swedish personal number or BankID.

Our clinic regularly treats tourists, expats, business travelers and Erasmus students who need safe and reliable medical care while staying in Sweden.

Step-by-Step: How It Works

Below is a simple overview of how international patients can access medical care at Mindr.
Step 1: Contact Our Clinic

The first step is simply to get in touch.

International patients can contact Mindr by:

  • booking a physical appointment online

  • calling our clinic

  • emailing our team

  • using WhatsApp when appropriate

You do not need a Swedish personal number or BankID to contact us or request an appointment.

Our team will help guide you to the most appropriate next step based on your medical needs.

Step 2: Book an Appointment

Once we understand your situation, we will arrange the most suitable appointment.

Depending on your needs, this may include:

• an in-clinic consultation in Gothenburg
• an online consultation through TouristDr (launching April 1, 2026)
• follow-up consultations if additional care is required

Same-day appointments are often available, and we also reserve appointment slots for patients who contact us during the day with urgent medical concerns.

Step 3: See a Licensed Swedish Physician

At your appointment, you will meet a licensed Swedish physician experienced in treating international patients.

Consultations are conducted in English, and our doctors take the time to understand:

• your symptoms
• your medical history
• medications you are currently using
• your travel situation while staying in Sweden

Our goal is not only to diagnose and treat your condition, but also to ensure that you clearly understand your diagnosis, treatment plan and next steps.

Step 4: Receive Treatment, Prescriptions or Documentation

After your consultation, our physician will guide you on the appropriate next step.

Depending on your needs, this may include:

  • treatment recommendations

  • prescription medication

  • referral for blood tests or diagnostics

  • medical certificates

  • documentation for travel insurance claims

If medication is needed, licensed Swedish physicians can issue electronic prescriptions (e-prescriptions) that can be collected at pharmacies across Sweden.

Documentation for travel insurance claims is provided free of charge.

Step 5: Follow-Up Care

At Mindr, we do not see the consultation as the end of the process. Our goal is to ensure that every patient feels supported and confident about their treatment plan.

To make sure everything is progressing as expected, we provide a digital follow-up within 72 hours after your appointment. This allows us to check how you are feeling and answer any additional questions that may arise.

If our physicians determine that a follow-up visit is medically necessary, we will arrange a new appointment.

Our Follow-Up Policy

  1. Digital follow-up included
    A digital follow-up contact within 72 hours after your consultation is included in the consultation fee.

  2. Follow-up appointment (for same medical issue) within 7 days is free.
    If you need to return to the clinic within 7 days for the same medical issue, the follow-up consultation itself is free of charge.

  3. Additional tests if required
    If additional diagnostics such as rapid tests, blood tests, or radiology are required during the follow-up visit, these involve additional costs.
    You will always be informed in advance before any tests are performed.

Our goal is to ensure that international patients receive safe, continuous care while visiting Sweden

Medical Care in Sweden for Tourists and International Visitors

Many international visitors are surprised to learn that accessing healthcare in Sweden can be difficult without a Swedish personal number (personnummer) or BankID.

Public healthcare services are designed primarily for residents who are registered in the Swedish system. As a result, tourists, short-term visitors, and expats may experience difficulties when trying to book appointments or access digital healthcare portals.

Private medical clinics such as Mindr offer a practical solution for international patients who need medical assistance while staying in Sweden.

At Mindr, international visitors can:

• see a licensed Swedish physician
• receive consultations in English
• obtain prescriptions valid at Swedish pharmacies
• receive medical certificates or documentation
• access diagnostic services when needed

Our clinic is designed to provide clear, accessible healthcare for visitors who are not registered in the Swedish healthcare system.

What International Patients Can Expect at Mindr

When international patients choose Mindr, they receive care designed specifically for visitors navigating healthcare in a foreign country.

We understand that seeking medical help while travelling can feel uncertain. Our approach focuses on making the process simple, transparent and reassuring.

Patients can expect:

• consultations with experienced Swedish physicians
• clear communication in English
• transparent pricing before treatment
• medical documentation suitable for insurance reimbursement
• guidance throughout the healthcare process
• follow-up support after the consultation when needed

From the moment you contact our clinic, our team works to ensure that your healthcare experience in Sweden is smooth, safe and well coordinated.

Our Follow-Up Policy

1. Digital follow-up included

A digital follow-up contact within 72 hours after your consultation is included in the consultation fee.

2. Follow-up appointment within 7 days

If you need to return to the clinic within 7 days for the same medical issue, the follow-up consultation itself is free of charge.

3. Additional diagnostics if required

If additional diagnostics such as rapid tests, blood tests or radiology are required during the follow-up visit, these involve additional costs. You will always be informed in advance before any tests are performed.

Our goal is not only to diagnose and treat your condition, but also to ensure that you clearly understand your diagnosis, treatment plan and next steps.

Do You Need Personnummer to See a Doctor in Sweden?

No.

Private medical clinics such as Mindr can provide medical care to international patients without requiring a Swedish personal number (personnummer) or BankID.

This is why many tourists and expats choose private healthcare when they need medical help while visiting Sweden.

Mindr is specifically designed to make healthcare accessible, transparent and efficient for international patients.

What If I Need Medical Help Quickly?

If you need medical care quickly, it is still worth contacting our clinic even if you do not see an available booking slot online.

We reserve a limited number of appointment slots for patients who contact us during the day with urgent medical concerns.

Our focus is quality of care rather than high patient volume, which allows our physicians to provide careful and attentive consultations.

Online Doctor Consultations (TouristDr)

International visitors will also be able to access online doctor consultations through TouristDr, our telemedicine service designed specifically for patients in Sweden without personnummer or BankID.

TouristDr launches April 1, 2026.

Through TouristDr, patients will be able to receive:

• medical advice online
• prescription renewals
• follow-up consultations

If a physical examination is required, we can arrange an in-person appointment at our clinic in Gothenburg, ensuring a seamless transition from telemedicine to in-clinic care.

Why International Patients Choose Mindr

International visitors choose Mindr because we specialize in providing healthcare for patients who are unfamiliar with the Swedish healthcare system.

We provide:

• licensed Swedish physicians
• consultations in English
• no personnummer or BankID requirement
• transparent pricing
• insurance-ready documentation
• fast access to care
• extended opening hours
• follow-up support after your visit

Our goal is to ensure that international patients feel safe, supported and well cared for while visiting Sweden.

Need to See a Doctor in Sweden?

If you are visiting Sweden and need medical care, Mindr provides fast access to licensed Swedish physicians experienced in treating international patients.