Online Doctor in Sweden Without Personnummer or BankID
TouristDr is Mindr’s digital care service for international patients in Sweden. It allows tourists, expats, international students and visitors to speak with an English-speaking doctor online — without Swedish personnummer or BankID.
This service is designed for tourists, expats, business travelers, Erasmus students and international residents who need medical advice while staying in Sweden.
Our doctors help with many non-emergency medical concerns online. If your concern needs a physical examination, testing, imaging or in-person care, we explain this clearly and guide you to the right next step through Mindr when suitable.
Through TouristDr, patients can receive professional medical guidance quickly and safely, whether they need help with a new medical concern, follow-up consultation, or prescription renewal.
Can I see an online doctor in Sweden without personnummer?
Yes. TouristDr allows international patients to speak with an English-speaking doctor online in Sweden without Swedish personnummer or BankID. Digital care is used when medically appropriate. If a physical visit is needed, we guide you to the right next step through Mindr when suitable.
TouristDr is Mindr’s digital care service for international patients without Swedish personnummer or BankID.
Many digital healthcare services in Sweden are built around Swedish digital identification. For tourists, expats, international students and visitors, this can make it difficult to speak with a doctor online.
TouristDr was created to remove that barrier while keeping medical safety at the centre.
Through TouristDr, international patients can speak with a licensed Swedish physician online, receive clear medical guidance and understand the right next step.
When online care may be appropriate
TouristDr is designed for non-emergency medical concerns that can be assessed safely online.
Online care may be suitable for:
- cold and flu symptoms
- sore throat or fever
- urinary symptoms
- stomach problems
- skin concerns
- allergies
- medication questions
- prescription renewal when medically appropriate
- follow-up consultations
- medical documentation when applicable
If your doctor determines that a physical examination is needed, we can guide you to the right next step. When suitable, this may include an appointment at Mindr Gothenburg, and from June 1, 2026 through Mindr Stockholm.
This ensures a seamless transition from telemedicine to in-person care when needed.
What help you can receive during an online consultation
During your online consultation, the physician can provide:
• medical assessment and advice
• treatment recommendations
• prescription renewals when appropriate
• guidance on diagnostic testing
• follow-up consultations
Our goal is to ensure that international patients receive clear medical guidance and safe care, even when they are far from home.
Common medical conditions treated online
Online doctor consultations can safely address many common medical concerns.
TouristDr telemedicine consultations may be appropriate for:
Respiratory infections
• cold and flu symptoms
• sore throat
• sinus infections
• cough or bronchitis
Skin conditions
• rashes
• allergic reactions
• eczema or dermatitis
• insect bites
Digestive issues
• stomach pain
• nausea or vomiting
• diarrhea
• suspected food poisoning
Other common concerns
• urinary symptoms
• mild infections
• medication advice
• follow-up consultations
If the physician determines that a physical examination is necessary, we can arrange an in-clinic appointment at our clinic in Gothenburg.
No personnummer or BankID required
TouristDr is specifically designed for patients who do not have Swedish digital identification.
You can access the service without:
• a Swedish personal number (personnummer)
• BankID
• registration in the Swedish healthcare system
This makes TouristDr especially useful for:
• tourists visiting Sweden
• expats and international workers
• Erasmus students
• business travelers
• international residents without Swedish registration
Seamless care if you need an in-person visit
Some medical situations require a physical examination.
If this happens, our physicians can arrange a rapid in-clinic appointment at Mindr in Gothenburg.
Patients who begin with a telemedicine consultation can transition to an in-person consultation with a 700 SEK top-up to the online consultation fee.
This integrated model allows patients to receive continuous care without restarting the process.
Telemedicine in Sweden for international patients
Telemedicine is increasingly used worldwide to provide medical consultations remotely.
In Sweden, many digital healthcare services require BankID and personnummer, which makes them difficult for tourists and international visitors to access.
TouristDr was created to provide a telemedicine solution specifically designed for patients who are not registered in the Swedish healthcare system.
This allows international visitors to receive medical advice quickly without needing Swedish digital identification.
Why international patients use telemedicine in Sweden
Seeking healthcare in a foreign country can be stressful.
Telemedicine allows visitors to receive professional medical guidance quickly, without navigating unfamiliar systems or administrative barriers.
International patients choose TouristDr because it offers:
• consultations with licensed Swedish physicians
• communication in English
• fast access to medical advice
• no personnummer or BankID requirement
• seamless transition to in-clinic care if needed
• medical documentation when appropriate
Our goal is to make healthcare simple, accessible and safe for international visitors in Sweden.
When telemedicine is not appropriate
Telemedicine is intended for non-urgent medical concerns.
If you experience severe symptoms or a medical emergency, you should immediately contact emergency services.
In Sweden, call 112 or go to the nearest emergency department.
TouristDr is built for international patients who may not be able to use standard Swedish digital healthcare services.
With TouristDr, you can:
- speak with an English-speaking doctor online
- book without Swedish personnummer
- book without BankID
- receive medical guidance from licensed Swedish physicians
- get prescriptions when medically appropriate
- receive documentation for insurance claims when applicable
- be guided to physical care when online care is not enough
Digital first does not mean digital only.
If your concern needs physical examination, testing, imaging or in-person care, we explain this clearly and guide you to the right next step.
Who uses online doctor consultations in Sweden?
TouristDr is commonly used by:
Tourists visiting Sweden
Travelers who become sick during their visit often need fast medical advice without navigating unfamiliar healthcare systems.
Expats and international workers
Professionals living in Sweden without full registration in the healthcare system may use telemedicine for quick consultations.
Erasmus students
International students often prefer online consultations for minor illnesses or follow-up medical advice.
Business travelers
Professionals visiting Sweden temporarily can access fast medical advice without disrupting their schedule.
Frequently Asked Questions - Telemedicine for Tourists in Sweden
Can tourists use telemedicine in Sweden?
Yes. Private telemedicine services such as TouristDr allow tourists to consult licensed Swedish physicians online without needing a Swedish personal number or BankID.
Can I get a prescription from an online doctor in Sweden?
In some cases, physicians may provide prescription renewals or treatment recommendations when clinically appropriate.
What happens if I need a physical examination?
If the physician determines that an in-person evaluation is necessary, we can arrange an appointment at our clinic in Gothenburg.
If the physician determines that an in-person evaluation is necessary, we can arrange an appointment at our clinic in Gothenburg.
Yes. TouristDr consultations are conducted in English.
Can You See a Doctor Online in Sweden Without Personnummer?
Yes.
International visitors can consult licensed Swedish physicians online through private telemedicine services designed for patients without Swedish digital identification.
TouristDr provides online medical consultations for tourists, expats and international patients staying in Sweden.
When Telemedicine Is Not Appropriate
Online consultations are intended for non-urgent medical concerns.
If you experience severe symptoms such as:
• chest pain
• difficulty breathing
• severe injury
• sudden neurological symptoms
you should immediately call 112 or go to the nearest emergency department.
Can I see a doctor online in Sweden without personnummer?
Yes. TouristDr allows international patients to speak with an English-speaking doctor online in Sweden without Swedish personnummer or BankID.
Do I need BankID to use TouristDr?
No. TouristDr is designed for international patients who do not have Swedish BankID.
Can tourists use an online doctor in Sweden?
Yes. TouristDr helps tourists, expats, international students, business travellers and visitors access online medical care while in Sweden.
Can I get a prescription online?
A doctor can prescribe medication when it is medically appropriate after an online assessment.
What happens if I need a physical examination?
If your concern cannot be handled safely online, the doctor will explain why and guide you to the right next step. When suitable, this may include an in-person appointment through Mindr Gothenburg or Mindr Stockholm.
Is TouristDr for emergencies?
No. TouristDr is not for emergencies. If you have chest pain, severe breathing problems, stroke symptoms, serious injury, severe allergic reaction or other life-threatening symptoms, call 112.
Are TouristDr consultations in English?
Yes. TouristDr consultations are conducted in English.
Can I get documentation for insurance?
Yes. When applicable, TouristDr can provide medical documentation suitable for insurance claims at no extra charge. Coverage depends on your insurance policy, so please confirm with your insurance provider before booking if reimbursement is important to you.