Often yes, but you pay first and claim the money back afterwards. Mindr doesn’t bill US insurers directly. You pay us at the visit, and we give you an itemized receipt and a medical report in English, which is what most US insurers ask for with an international claim. Those documents are included in the price.
What a visit costs
| Visit | Price |
|---|---|
| Video consultation (TouristDr) | 2,500 SEK |
| Clinic visit, Gothenburg or Stockholm | 3,200 SEK |
| Hotel or home visit | from 5,000 SEK |
| Quick tests, if the doctor needs them | from 250 SEK |
| Receipt and medical report for your insurer | Included |
You pay in Swedish kronor by card through a secure payment link. Your insurer reimburses you in dollars. How they convert the amount varies, so keep the card statement that shows what you were charged.
What your plan probably covers
Every plan is different, so check yours before you travel if you can. Look in your plan documents for the words “international”, “foreign” or “worldwide”, or call the member services number on your card.
Employer or marketplace plans (PPO, EPO, HMO)
Many cover urgent or emergency care abroad, usually as out-of-network care. Some HMO plans only cover true emergencies outside the US, and a routine visit may not be covered at all.
Blue Cross Blue Shield
Claims for care outside the US go through Blue Cross Blue Shield Global Core. You download their International Claim Form and send it with our receipt and report.
International health plans
Plans built for expats and frequent travelers, such as Cigna Global, usually cover doctor visits in Sweden. Mindr is part of the Cigna network, so read how it works for Cigna members.
Travel medical insurance
Usually covers a doctor visit for a new illness or injury on your trip. Some policies want you to call their assistance line before the visit, so check that first if you’re not too unwell.
Medicare
Original Medicare generally doesn’t pay for care outside the US. Medigap plans C, D, F, G, M and N (and some older plans) include emergency care abroad: 80% of the cost after a $250 yearly deductible, up to $50,000 in your lifetime, for care that starts in the first 60 days of a trip. Some Medicare Advantage plans include worldwide emergency cover. A non-emergency visit is usually not covered.
How to claim, step by step
- Before the visit: if you can, check whether your insurer needs you to call them first.
- At the visit: pay us through the secure payment link we send you.
- After the visit: we email you the receipt and medical report, usually within 1–5 days. The file is password protected, and the doctor gives you the password during the consultation.
- Your claim: fill in your insurer’s international claim form and send it with our documents. Keep copies of everything.
Questions
Will you bill my US insurer directly?
No. We don’t bill US insurers directly. You pay us, and we give you the documents you need to claim the money back.
Do I need a personnummer or BankID?
No. You book with your name and phone number and bring a passport or other ID to the visit.
How soon do I get the documents?
Usually within 1–5 days after your visit, by email. They’re included in the price.
Can I get a prescription?
If the doctor finds it medically right, you get a Swedish electronic prescription that you collect at a pharmacy in Sweden with your ID.
What if my insurer needs a special form filled in by the doctor?
Send it to us. Some insurers need extra paperwork beyond our standard documents, and that may cost extra. We always tell you the price first.